At our website, we prioritize the confidentiality of your information and adhere strictly to data protection laws, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This Privacy Policy details our approach to handling your personal data when you engage with us through our applications, services, products, or websites. It is important to be aware that this policy does not extend to external platforms, applications, products, or services you may navigate to from our site, each of which has its own privacy practices.
We ensure that all interactions with our applications and services, visits to our websites referenced in this Privacy Statement, communications such as newsletters, emails, calls, or texts/SMS from us, are governed by this policy. We collect a range of personal data to provide and improve our services, including but not limited to:
- Account details necessary for authentication and service delivery
- Financial information required for processing payments
- Purchase histories to facilitate customer support and tailor experiences
- Mobile device identifiers for targeted advertising and analytics
- Location data to enhance location-based services
- Feedback you provide, which helps us improve our offerings
- Social media information when you interact with our online presence
- Product details that enable us to assist with warranty claims or support issues
This data may be collected through direct user input, interactions within our services, and through automated technologies such as cookies. We also receive data from third parties, each in accordance with their own privacy practices.
Our use of cookies is intended to provide a seamless experience and to help us understand how our websites are used. These cookies can be categorized into Strictly Necessary, Preference, and Analytics types, with users having the option to manage or disable non-essential cookies through our dedicated Cookie Manager tool.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal requirements. Once no longer needed, we take appropriate measures to delete or anonymize the data.
To safeguard your information, we implement a variety of organizational and technical security measures, including encryption and secure third-party processing services.
We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect data from, individuals under 18 years of age without parental consent or as permitted by applicable law.
Our commitment to your rights is at the forefront, and depending on where you are located, you may have rights such as accessing, rectifying, deleting, restricting the processing of, transferring, objecting to processing, and non-discrimination. You also have the right to file appeals or complaints regarding our data handling practices, and to withdraw your consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices. Any changes will be promptly posted on our website for your review.
For any inquiries, unsubscribe requests, or data-related questions, please contact our privacy team at [email protected] or via written correspondence to the address provided on our site. Your trust is important to us, and we are committed to upholding your privacy rights.